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At City Pharmic Online, we understand the importance of receiving your medications and healthcare products in a timely and efficient manner. That's why we've designed our shipping policy to ensure a seamless and reliable delivery experience for all our customers.
Order Processing
Once you place an order with City Pharmic Online, our dedicated team works diligently to process and fulfill your order as quickly as possible. Orders are typically processed within 1-2 business days, excluding weekends and holidays. During peak seasons or times of high demand, processing times may be slightly longer, but we always strive to expedite your order to the best of our ability.
Shipping Methods
We offer a variety of shipping methods to accommodate your needs and preferences:
Standard Shipping: Our standard shipping option typically takes 3-5 business days for delivery, depending on your location and shipping destination.
Expedited Shipping: For customers who require faster delivery, we offer expedited shipping options with delivery times ranging from 1-3 business days.
International Shipping: We also offer international shipping to select countries. International delivery times may vary depending on customs processing and local postal services.
Shipping Costs
Shipping costs are calculated based on the weight of your order, your shipping address, and the selected shipping method. During the checkout process, you will be provided with a shipping cost estimate based on these factors. We strive to keep our shipping costs fair and competitive, ensuring that you receive the best value for your money.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. You can use this tracking number to monitor the status of your delivery and receive real-time updates on its location and estimated delivery time. We partner with reputable shipping carriers to ensure reliable tracking and delivery of your orders.
Shipping Restrictions
Please note that certain products may be subject to shipping restrictions based on legal regulations or carrier policies. Additionally, we are unable to ship prescription medications to international destinations due to legal restrictions. If you have any questions or concerns about shipping restrictions, please contact our customer service team for assistance.
Delivery Issues
In the rare event that your order is delayed, lost, or damaged during transit, please contact our customer service team immediately. We will work swiftly to resolve the issue and ensure that you receive your order in a timely manner.
At City Pharmic Online, we are committed to providing exceptional customer service and a hassle-free shipping experience. Thank you for choosing us as your trusted partner in health and wellness.